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Delivery Information
All orders over £25 are delivered free within the UK. Delivery is a standard £2.99 for goods under 2kg shipped within mainland UK. For all orders outside the mainland UK, delivery will be charged at the appropriate shipping rates. The customer will be contacted via e-mail prior to dispatch of goods to confirm any charges not outlined on the Toadstool Treasures’ website.
Delivery shortfalls/faulty goods
All delivery shortfalls or receipt of faulty goods must be notified within 48 hours for claims to be considered.
Returns
If you wish to cancel your order on receipt of goods and obtain a full refund, you can do so within 5 days of delivery. Return postage will be made payable by the customer. A refund will be issued by Toadstool Treasures’ once received in their original, undamaged packaging.
A full refund or credit will be given for faults or damaged goods if they are returned within 14 days of delivery, subject to prior notification and approval.
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